Spoke to a supposed Visa rep who wanted to "confirm a charge". She asks me a barrage of questions to which I reply, "Why do you want to know?"
"You don't trust me?"she asks with a chuckle. "Why should I?" says I. Hang up. A series of automated options. She is legitimate. Feel violated. Perhaps tactics need to change. They shouldn't shame and alienate you for being suspicious of fraud as they are generally the ones who instill that fear- it's called "consistent messaging".
Federal Trade Commission for the Consumer- for my small town & foreign friends. Big City West Coast Canadians are jerks. They are deplorable dope smoking hippies who will steal from you because they need their fix of el diablo de verde. Take note of late-night pizza purchases.
Project GHB -this may also be a good site for you. Oh, for fuck's sakes, just stay in.